COVID-19

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March 26, 2020 11:46 AM

COVID-19

During the COVID-19 "Shelter-in-Place" order Ironhouse Sanitary District Operations and Collections staff will continue to deliver service, respond to emergencies, and operate the recycled water treatment facility 24/7.

While our lobby and Permit offices are closed to in-person assistance, District staff are still working and ready to respond to inquiries and issues by email and phone. District staff is available to help with planning and permitting, as well as with customer service questions.
Contact us:
ironhousesd@isd.us.com
or call 925-625-2279

Development plans and requests for construction permits can be submitted electronically to whyte@isd.us.com.

Staff members are still available for needed service in the field and are practicing social distancing. To receive assistance call our 24-hour service line at 925-625-2279.

As long as carriers, such as UPS and FedEx continue to provide services, Ironhouse will be able to accept deliveries. Deliveries will be left in an external “mailbox” outside of the main office at 450 Walnut Meadows Drive, Oakley and collected during office hours of 7:30 a.m. to 5 p.m.

Submittals from the public, for items such as CDs and flash drives for Sewer Lateral Inspections, will be accepted by leaving them in the external “mailbox” outside of the main office.

We hope all of our customers stay healthy through these extraordinary times.

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Latest Update:

May 6, 2020 3:55 PM

COVID-19 Shelter In Place has been extended to May 31, 2020.